Are you allowed to share information you got from a client-family with others?

• A. No, that would be a breach of confidentiality.
• B. Yes, with consent.
• C. Yes, with client consent.
• D. Only if data anonymized.

Answer: (A)

Confidentiality is the guiding principle here. Information you learn from a client-family during funeral planning is given in confidence and is meant to stay private. Sharing those details with others would breach that trust and violate the professional obligation to protect the family’s privacy. The proper stance is to keep all client information confidential unless there is explicit, informed consent to disclose it to specific people or parties (and only to the extent authorized). In practice, you would discuss any potential disclosure with the family and obtain a clear, documented authorization that specifies who may receive what information and for what purpose. This preserves the family’s rights and maintains ethical standards in the process.