Do you have to provide a copy of the Consumer Information Guide to client-families?

• A. Yes.
• B. No.
• C. Only if requested.
• D. Only for first-time clients.

Answer: (A)

Providing a copy of the Consumer Information Guide to client-families is required to ensure upfront, clear information about rights, options, and price disclosures. The guide accompanies the Funeral Rule’s price disclosures and must be given to consumers at the first contact or when they begin arranging services, so they can make informed decisions before signing anything. It isn’t limited to when someone asks or only for first-time clients; it also applies to pre-need arrangements. Supplying the guide supports compliance and helps families understand their choices, such as embalming, cremation, and alternatives.