Is it permissible to contact a person by phone to solicit funeral services?

• A. Only if you obtain written permission.
• B. No, you cannot solicit.
• C. Yes, you may solicit.
• D. Only if the person initiates contact.

Answer: (B)

Solicitation by phone is generally restricted because families who are grieving can be highly vulnerable to pressure. Professional and legal guidelines aim to protect them from intrusive marketing, so outbound calls to solicit funeral services are not permitted in most jurisdictions. The idea is to avoid putting families on the spot during a difficult time and to promote communication that is respectful and appropriate.

If a person themselves initiates contact, you may respond and provide information about services, options, and pricing, but you should not proactively reach out to solicit. Written permissions or other exceptions do not routinely override the general rule against unsolicited solicitations.